Maintaining your privacy is really, really important to us. You entrust us with sensitive financial information, and we take that responsibility seriously. 

Version 1.1: This policy was last updated on 9th May 2018 in line with GDPR requirements. It may be updated in the future and we'll post the new version here on our website. We will never deviate from our overall philosophy of maintaining your privacy, though.1. General Information

Club Manager Limited ("we", "us", "our") take security and privacy seriously. This Privacy Policy explains how we collect, store and use personal data when you browse www.fittothecorestudios.co.uk (the Fit to the core website"), use the Fit to the core application ("Fit to the core ") or otherwise provide your personal data to us. Please read this Privacy Policy carefully to understand how we will treat your personal data. 

This Privacy Policy should be read together with our Terms and Conditions, which together apply to your use of the Fit to the core website and Fit to the core information do we collect?

When we say your "personal data", we mean any information that identifies any person, that you provide to us during your trial period, after you subscribe, or that is contained in any other information that you provide to us (or that you authorise a third party to give to us on your behalf). 

Your "personal data" may also be contained in information that we collect about you in connection with your use of the Fit to the core site and/or Fit to the Core. The membership data that you enter into Fit to the core, or that is provided to Fit to the core from a third party, isn't part of the "personal data" discussed here, unless it identifies a person – for more information about your membership data, jump ahead to the next section. When it comes to your personal data, we comply with our obligations under the General Data Protection Regulation and any other applicable data protection legislation from time to time.

Information you provide – Your personal data includes the information you provide, or that you authorise someone else to provide, when you sign up for an account or sign up to receive our emails, or when you answer questionnaires, surveys, enter competitions or provide information in your account profile, on the Fit to the core website, or during a support enquiry about you and/or your organisation. It also includes information you provide when you complete any forms which you submit to us (e.g. to authorise us to receive the transaction information from your a third party). It also includes information you upload to your Fit to the core account. 

Examples of this personal data include your name, your email address, contact and/or employee names; and any correspondence when you contact us.

We do not collect or process special categories of personal data, as defined under GDPR. Also, we do not knowingly collect or solicit any personal data from anyone under the age of sixteen or knowingly allow such persons to register for Fit to the core. Fit to the core is not directed at children under the age of sixteen. In the event that we learn that we have collected personal data from a child under age sixteen without verification of parental consent, we will delete that information as quickly as possible.

Information we collect - We collect information about your website usage, to improve our service and to understand trends to enhance and customise content and advertisements. Some of this data may be "personal data", where it identifies a person. Here's the information that we collect and how we use it: 

• We monitor patterns of usage, such as login dates and volumes of data, so we can understand how people are using Fit to the core to develop and improve our products.
• We also monitor patterns of usage so that we can tailor any communications we may send you or advertising you may receive. For example, we may tailor your newsletter with information about product features that you haven't tried yet, instead of features that you use frequently. 
• For security reasons and to aid in monitoring patterns of usage, we log your IP address when you use the website. This is your computer's individual identification number that is assigned to your computer when connected to the Internet. 
• We monitor traffic information when you visit our site or read our emails, including things like page visits, email clicks, purchases, referring sites, and video viewings. We use this information to improve our website, advertising, promotions, and to understand customer purchasing behavior. 

Information Others Provide to Us - We may receive information from others (e.g. your bank) that you have authorised that third party to provide to us. This could include the initial information to enable us to create your account (e.g. your full name, your email address and your business type) 

Providing Fit to the core - We use your personal data to enable us to register you and provide you with access to Fit to the core and the Fit to the core website. It will also enable us to contact you by email, fax, post, SMS, social media or telephone where necessary concerning Fit to the core; to record your personal preferences; to personalise our services to you (such as by pre-populating fields to make it easier for you to provide information when you return to Fit to the core or the Fit to the core website). It will also enable us to produce reports you request as part of the services we provide, including regulatory reports and/or other reports. We may also validate your information (and, in some cases, match it against information that has been collected by a third party, for example Companies House) to check that the data we hold about our customers/users is accurate, consistent and current.

We may use third parties to assist us in providing Fit to the  core from time to time, and in those cases may pass on your personal and/or membership data to them. In such cases we will only share your data with third parties that we trust, and where there are assurances in place as to how they will protect the data. 

Improving Fit to the core - We will also use and analyse your personal data and financial data so that we can administer, support, improve and develop our business, customer service and the features of the Fit to the core website and Fit to the core generally.

Providing Insights - We monitor anonymous, aggregated information about account and membership data so that we can produce insights about small businesses finance. For example, based on an anonymous, aggregate data analysis, we may produce a white paper that reports how clubs run manage membership renewals. We may share these insights with customers, on our blog or other promotional material, use them internally to improve our product and communications, or share with other interested third parties. Just to be clear - we will never identify you or your business in such communications or white papers and will never report data in such a way that your business could be identified. 

Contacting you for Marketing Purposes - We may use your personal data to contact you by email, fax, post, SMS, social media and/or telephone to let you know about our other Fit to the core and/or third party services, content, offers or product ranges which may be of interest to you. We may also use your membership data to enable us to tailor these notifications (in order to make sure what we are sending you is relevant). We will only use your data in this way where you have provided consent, we have legitimate business reasons for doing so, or where we are otherwise entitled by law to do so. If you would like us to stop providing you with such notifications, just contact us using the details below. Please note, this may take up to one working day to take effect. To stop receiving emails from Fit to the core itself (for example, a reminder that your subscription is expiring), you should cancel your Fit to the core  account. 

We may contact you if the specific arrangement we have in place with a third party which impacts you is changing and / or coming to an end and to let you know what will take place next. 

Cookies - We may further use, or permit selected third parties to use, your personal data to enable us to track and analyse Fit to the core  website traffic and visitor trends, improve your browsing experience and to personalise and enhance the content and advertising we display. For further details, please see  below. 

Legal Requirements – We may use your personal data to comply with any legal obligations to which we are subject. 

We shall periodically check that the personal data we store for you is accurate. If you would like to update the personal data we hold about you, please login to your Fit to the core account or contact us at fittothecorestudio@gmail.com with your request.